Enterprise & public sector · MEA

Do Not Minimize AI Usage. Maximize AI Value.

Copilot Credits are not the problem. Unmanaged usage is the problem. Sulava helps you use more AI where it creates measurable business value — and less where it creates waste.

Copilot Cowork task types
M365 CopilotThe seat requirement for Cowork.
Copilot CreditsThe execution meter for usage-based AI.
PayGo$0.01 per Copilot Credit.
ROI firstScale value. Reduce waste. Prove impact.

From AI assistance to AI execution.

Copilot is no longer only drafting, summarizing and answering. Cowork, Work IQ and agents can now execute multi-step work across apps, files, meetings, data, dashboards, tools and systems. That creates value — if it is governed.

1

Target ROI zones

Start with Microsoft 365 Copilot licensed enterprise users. Choose the groups, scenarios and workloads where AI execution should create measurable value.

2

Forecast credits & USD

Model expected usage by persona, task type and workload before adoption scales. Show credits and estimated USD everywhere.

3

Govern safely

Design budgets, limits, alerts, user caps, service access and billing policies so the right usage can grow without surprise spend.

4

Train users

Teach when to use Copilot Chat, in-app Copilot, Cowork, agents and — when appropriate — Scout. Keep simple work simple.

5

Optimize usage

Scale high-value scenarios and reduce untrained, accidental, duplicated or poorly scoped usage that does not create return.

6

Prove ROI

Connect usage to productivity, revenue acceleration, decision speed, cost avoidance, risk reduction and net P&L impact.

Credits become clear when every task has a business purpose.

Cowork requires Microsoft 365 Copilot. PayGo or prepaid credits fund the execution work — they do not replace the license requirement. Planning estimates vary by model, runtime, context and tools.

Copilot Cowork taskPlanning creditsEstimated PayGo USDCustomer meaning
Light70–200 credits~$0.70–$2.00Small, bounded, recurring and reviewable work.
Medium400–600 credits~$4.00–$6.00Multi-source business work such as customer meeting prep.
Heavy>1,500 credits>$15.00Deep analysis, long-running work, large datasets or leadership-ready outputs.

PayGo is best when usage is unknown. Prepaid Copilot Credits can make sense when annual usage becomes predictable. The Command Center helps decide when to stay flexible and when to commit.

Use more where there is ROI. Use less where there is waste.

The goal is not lower AI usage. The goal is higher-value AI usage. Sulava helps customers separate the work worth scaling from the work that needs training, redirection or controls.

Scale this

Customer meeting prep, QBRs and account reviews.
Sales acceleration, finance analysis and executive decision support.
Power BI and Fabric insight-to-action workflows.
Agentic workflows with clear owners, budgets and outcomes.

Reduce this

! Using Cowork for simple tasks that Chat or in-app Copilot can handle.
! Unbounded prompts such as “analyze everything”.
! Unowned custom or third-party agent consumption.
! Recurring usage with no visible business outcome.

Time savings are fundamental.
But they are only the first layer.

ROI calculations go wrong when you only count hours saved. AI execution creates value when it changes how work moves through the organization: fewer delays, better quality, less rework, faster customer response, reduced external spend, and better decisions.

1. Capacity returned

Free skilled people from busy work, repetitive preparation, status reporting, meeting follow-up, and manual coordination.

2. Quality & consistency

Create stronger briefs, cleaner handoffs, better first drafts, fewer errors, and more consistent outputs across teams.

3. Outsourcing compression

Reduce the need for external help on repeatable research, reporting, analysis, documentation, and presentation work.

4. Faster time to value

Move from insight to action faster: reports become follow-ups, dashboards become review meetings, and risks become owners.

5. Revenue & customer impact

Improve account preparation, pipeline hygiene, customer follow-up, opportunity reviews, and executive-ready sales moments.

6. Risk, control & confidence

Keep usage visible, governed, permission-aware, budgeted, and tied to business ownership instead of random experimentation.

Time turns credits into ROI.

A single Cowork task has a credit estimate. Enterprise value comes from understanding how that usage scales over time. The Sulava Copilot & Agent ROI Command Center shows credit velocity, budget runway, recurring usage, and ROI over time — so customers can see not only what a task costs, but what value it creates across a week, month, quarter, and year.

Credit velocity

Track credits per day, week, and month. See how individual habits become enterprise-scale spending patterns before they surprise you.

Budget runway

See when current usage will hit the monthly budget — before it happens, not after. Know your burn rate and act early.

Recurring usage

Convert weekly and monthly Cowork patterns into annual credit and USD forecasts for structured planning and procurement.

Time-based ROI

Compare credits consumed against hours saved, revenue impact, decision speed, and cost avoidance. Prove value, not just activity.

Time is the multiplier.

One medium Cowork task may be around 550 credits / ~$5.50. But enterprise planning starts when that task becomes a habit across teams.

100 users × 4 medium tasks/month = ~220,000 credits / ~$2,200/month.

If each task saves one hour or improves a customer decision, the question is no longer “what did it cost?” The question is:

What value did we create over time?

Live planning dashboard

Month-to-date usage
420k
credits / ~$4,200
Daily burn rate
28k
credits/day / ~$280/day
Forecast month-end
840k
credits / ~$8,400 of $10,000 budget
Budget runway
On track
Within 1,000,000 credit budget
Monthly budget
1M
credits / ~$10,000
Est. hours returned
1,120
hours this month
Est. value created
~$84k
at $75/hour loaded cost

Credit velocity

Usage patternCreditsEstimated USD
1 medium Cowork task550 credits~$5.50
100 users × 4 medium tasks/month220,000 credits/month~$2,200/month
500 users × 4 medium tasks/month1,100,000 credits/month~$11,000/month
500 users × 4 medium tasks/month × 12 months13,200,000 credits/year~$132,000/year

Budget runway

Monthly budgetCurrent daily burnForecast month-endStatus
1,000,000 credits / ~$10,00025,000 credits/day / ~$250/day750,000 credits / ~$7,500On track
1,000,000 credits / ~$10,00045,000 credits/day / ~$450/day1,350,000 credits / ~$13,500Over budget

Recurring usage — annual view per user

Recurring Cowork scenarioCredits/year/userEstimated USD/year/user
Weekly light status update (70–200 credits)3,640–10,400 credits~$36–$104
Weekly medium customer prep (400–600 credits)20,800–31,200 credits~$208–$312
Monthly heavy analysis (>1,500 credits)>18,000 credits>$180

Time-based ROI

ScenarioMonthly usageEstimated costTime savedBusiness value
200 users × 3 medium tasks/week1,320,000 credits/month~$13,200/month1,800 hours/month
if each task saves 45 min
~$135,000/month
at $75/hr loaded cost

Not: “This costs $13,200.” But: This returns 1,800 hours and creates ~$135,000 of capacity for ~$13,200.

Scope the work to protect the budget

Prompt styleLikely effect
“Analyze everything about this customer.”Broad context, more runtime, higher credit risk
“Use the last 30 days of emails, meetings, CRM notes, and files. Create one meeting brief.”Bounded time, bounded sources, clearer ROI

Bound the time window. Bound the sources. Bound the outputs. Then scale the work where ROI is real.

One operating model for today and what comes next.

The organizations that learn to govern Cowork and agents now will be ready for always-on AI next. Scout is the future-facing signal: proactive agents that keep work moving, not the main billing fire drill today.

Assist

Copilot Chat & in-app Copilot
Fast, focused work: draft, summarize, brainstorm, analyze one file or answer a quick question.

Execute

Copilot Cowork & agents
Multi-step, multi-app work: business reviews, customer prep, research-to-report and action workflows.

Autopilot

Microsoft Scout readiness
Always-on coordination: stalled decisions, calendar issues, follow-ups and proactive work management.

What customers get with Sulava.

A fast, practical path from concern to control — built for enterprise and public sector customers across MEA.

Planning session

Initial forecast, target groups, workload map, budget envelope and immediate risk areas.

ROI Command Center

Customer-facing dashboard for credits, USD estimates, governance, training and value tracking.

Managed optimization

Monthly review of actuals, value, waste, PayGo/prepaid decisions, user coaching and agent governance.

Start planning now.

There is less than two weeks for many customers to get the right billing, budget and control model ready. Talk to Sulava. We will take care of you from there.

Book a planning session